Terms and conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. CPCOSMETICBOXES RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.

ORDER SHIPPING AND DELIVERY
Please note that all production and shipping turnaround times are estimates.While CP Cosmetic Boxes will use reasonable efforts to prevent delay of production and delivery schedules, in no case shall CP Cosmetic Boxes be liable for any consequential or damages resulting from any delay in shipment or delivery. CP Cometic Boxes packages all products to withstand the potentially harsh handling from shipping internationally. Production costs are subject to change based on changes in material, labor and other cost considerations, which may be amended to take effect immediately. Shipping and delivery for orders are fulfilled by shipping couriers and freight companies in assignment by CP Cosmetic Boxes and not carried out directly by CP Cosmetic Boxes. CPCOSMETICBOXES ASSUMES NO MONETARY LIABILITY TO ERRORS, DELAYS OR DAMAGE TO CUSTOMER PRODUCTS AS A RESULT OF SHIPPING; AS DAMAGES ARE SOLELY THE RESPONSIBILITY OF THE COURIER OR FREIGHT COMPANY FULFILLING THE DELIVERY. IN THE EVENT THAT THE CUSTOMER RECEIVES DAMAGED PRODUCTS, CPCOSMETICBOXES WILL ASSIST THE CUSTOMER IN OPENING AN INVESTIGATION TO CLAIM DAMAGES AND COMPENSATION FROM THE RESPECTIVE SHIPPING COMPANY, AND INITIATE A RESOLUTION. UNEXPECTED EQUIPMENT FAILURE, MALFUNCTION AND OR TECHNICAL PROBLEMS MAY DELAY THE PRINTING PROCESS. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation. Shipping rates for high quantity products depend on the customers access to a shipping dock and forklift, otherwise additional charges may apply. The customer is responsible for all shipping/delivery charges, custom clearance fees, duties and taxes for the initial order and subsequent orders.

SHIPPING COST ARE BASED ON ESTIMATED CONDITIONS, PACKING SIZE, WEIGHT, AND CURRENT RATES AND ARE SUBJECT TO AMENDMENT TO MEET POTENTIAL CHANGES IN SUCH COSTS BETWEEN THE DATE OF QUOTATION AND THE DATE OF EXECUTION. ADDITIONAL CHARGES MAY APPLY FOR CUSTOM CLEARANCE, CUSTOM EXAM, AND EXTRA FEES DURING TRANSPORTATION. THE CUSTOMER’S IS RESPONSIBLE FOR PROVIDING ANY REQUESTED INFORMATION DURING THE SHIPPING AND CUSTOMS CLEARANCE PROCESS. FAILURE TO PROVIDE NECESSARY INFORMATION MAY RESULT IN DELAYS, WAREHOUSING OR STORAGE FEES. CP COSTMETIC BOXES DISCLAIMS ALL LIABILITY FOR ANY FEES, CHARGES, OR PENALTIES ASSOCIATED WITH CUSTOMERS’ NON-COMPLIANCE TO SHIPPING AND CUSTOMS CLEARANCE PROCEDURE.

RETURNS AND REFUNDS
With all purchases, CP COSMETIC BOXES includes a limited warranty, return, or replacement options. If we find an issue with quality or production on our end, we will happily replace or discount the product sold. Since each order is unique to customer and has no re-sale value; All Sales Are Final. No refunds or credits. The customer must notify CP COSTMETIC BOXES within 5 business days of order acceptance to notify any defects discovered in the ordered product failing which, the customer is deemed satisfied with the product. Where replacement is appropriate, the customer must first return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken. CP COSTMETIC BOXES is not responsible for shipping charges associated to product(s) return or exchange, or shipping charges that come with re-ordering product(s).

DEFECTIVE PRODUCTS AND LIABILITY
CP COSTMETIC BOXES defines defective products as the following: structure or printing error(s) from manufacturing, improper construction, cut or finish. Due to the nature of paperboard, cracking can occur when creased in printed areas as a result of over-expansion in paperboard material. Minor cracking in creased areas for non-laminated cardstock is normal and not classified as defective. Cracking, bends or scratches produced as a result of mishandling or shipping are not considered to be defective. CP COSTMETIC BOXES is responsible for all manufacturing errors and will re-produce, re-print, or provide a refund for damages under discretion of CP COSTMETIC BOXES management. Customers are encouraged to report defective products immediately upon receiving their orders.

CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. CP COSTMETIC BOXES is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes. All artwork, designs and images must be provided in minimum of 300 DPI at 1:1 scale and CMYK color mode. CP COSTMETIC BOXES is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.

General Guide: https://cpcosmeticboxes.com/guide-to-preparing-files-for-print
Guide for Digital Print Corrugated Boxes: https://cpcosmeticboxes.com/artwork-guide-digital-print-corrugated-boxes
If your artwork files do not meet our specifications, CP COSTMETIC BOXES is not responsible for any printing errors that can arise as a result. Please follow this guide carefully to prepare and send us your artwork files.

CUSTOMER PROVIDED CONTENT
For certain product and service offerings you may elect to electronically upload or otherwise submit data, text, photographs, graphics, messages or other materials (collectively, “Customer Content”) to CP COSTMETIC BOXES for inclusion in print and packaging products. You understand and agree that you (and any other person from whom it may have originated) are solely responsible for all Customer Content. WHEN YOU UPLOAD, OR OTHERWISE PROVIDE CUSTOMER CONTENT TO CP COSTMETIC BOXES , YOU WARRANT AND CONFIRM THAT YOU EITHER OWN THE COPYRIGHT TO OR HAVE PERMISSION TO COPY ANY DOCUMENTS, TEXT, GRAPHICS, PHOTOGRAPHS, ETC., THAT YOU SUBMIT FOR INCLUSION IN THE PRINT PROCESS, AND YOU AGREE TO DEFEND, INDEMNIFY AND HOLD CP COSTMETIC BOXES AND ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS AGENT AND AFFILIATES, HARMLESS FROM ANY SUIT, DEMAND, OR CLAIM ARISING OUT OF ANY BREACH OF THIS WARRANTY AND AGREE TO PAY ANY JUDGMENT OR REASONABLE SETTLEMENT OFFER RESULTING FROM ANY SUCH SUIT, DEMAND OR CLAIM, AND TO PAY ANY ATTORNEY’S FEES INCURRED BY CP COSTMETIC BOXES IN DEFENDING AGAINST SUCH SUIT, DEMAND OR CLAIM.

YOU AGREE THAT YOU WILL NOT SEND, UPLOAD, POST OR OTHERWISE TRANSMIT TO CP COSTMETIC BOXES ANY CUSTOMER CONTENT THAT CONTAINS MATERIAL THAT: (I) IS UNLAWFUL, THREATENING, ABUSIVE, DEFAMATORY, AND/OR OBSCENE; (II) WHICH INVADES ANOTHER PERSON’S PRIVACY; (III) WHICH WOULD FURTHER THE COMMISSION OR CONCEALMENT OF A CRIME; (IV) ADVOCATES OR URGES TREASON, INSURRECTION, SEDITION OR FORCIBLE RESISTANCE TO ANY LAW OF THE UNITED STATES; (V) IS NOT LAWFULLY YOURS TO TRANSMIT; (VI) IS THE SUBJECT OF, OR WHICH INFRINGES UPON, ANY PATENT, TRADEMARK, TRADE NAME, TRADE SECRET, COPYRIGHT, RIGHT OF PUBLICITY, MORAL RIGHT OR OTHER INTELLECTUAL PROPERTY RIGHT OF ANOTHER PERSON OR ENTITY; (VII) CONTAINS SOFTWARE VIRUSES, TROJANS, MALWARE, OR OTHER HARMFUL OR MALICIOUS COMPUTER CODE, OR THAT IN ANY OTHER WAY WOULD WAY INTERFERE WITH OR DISRUPT THE SERVICES AND/OR PRODUCTION OF CP COSTMETIC BOXES AND/OR OR ANY SERVERS OR NETWORKS CONNECTED TO OR USED IN CONNECTION WITH THE DELIVERY OF SUCH SERVICE AND PRODUCTION.

COLOR PROOFING AND MATCHING
CP COSTMETIC BOXES is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. While CP COSTMETIC BOXES will try it’s best to match the gradient density of each color , CP COSTMETIC BOXES is not liable for the final appearance of a color.

OVER OR UNDER RUN
Although we endeavor to ship the quantity ordered, CP COSTMETIC BOXES reserves the right to ship within 8% over or under the requested quantity. If a minimum quantity is a necessity we recommend that you adjust the total quantity ordered to account for the possibility of an under run.

ORDER APPROVAL AND PROOFING
CP COSTMETIC BOXES has and assumes no obligation to proof or otherwise review the content or layout of your order. Orders are printed in their “as submitted” form and the customer is fully responsible for final proof and layout verification and approval prior to submission to the print process. Once you submit your files to the print and packaging process you are agreeing that you are fully satisfied with the document layout and content and you accept responsibility for any errors therein. CP COSTMETIC BOXES recommends custom production-grade prototypes and PMS colors be used in all stringent requirement-sensitive projects to ensure color accuracy, finish and stock properties. If the option to receive a custom prototype prior to placing a production order is forfeited for any reason, the customer hereby accepts the color differences other variances that may occur during a production order from only reviewing artwork proof(s) in digital form.

Before you confirm the production ready proofs provided by CP COSMETIC BOXES , your job will not be processed or deemed production ready until you have approved the proof(s) in writing. All estimated turnaround time is started upon final confirmation of proof(s).

PAYMENTS
All prices and dollar amounts on this Website are in United States dollars, unless otherwise specified. CP COSMETIC BOXES accepts the following payment methods: Paypal, Wire Transfer, Credit Cards, and Checks. Time to clear payments may vary for different payment methods. Production process will not be started and products will not be shipped until all due payments have cleared. Overdue payments or payments made past a specified due date may be subject to interest.

LIMITATION OF LIABILITY
In no event shall CP COSMETIC BOXES or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not CP COSMETIC BOXES has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from CP COSMETIC BOXES or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall CP COSMETIC BOXES be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the website or its content. ALL PURCHASES MADE THROUGH CP COSMETIC BOXES ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES (IF ANY) OF THEIR RESPECTIVE MANUFACTURERS, SUPPLIERS AND/OR DISTRIBUTORS. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON THE CP COSMETIC BOXES SITE OR THROUGH CP COSMETIC BOXES IN ANY MEANS. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES OR CERTIFICATIONS, OR MISAPPROPRIATION. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM COMPANY OR THROUGH THE SITES, MATERIALS, PRODUCTS AND SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

USE OF CUSTOMER PACKAGING IMAGES
Products that CP COSMETIC BOXES manufactures may be photographed and used on CP COSMETIC BOXES’s website and marketing channels for marketing purposes. If customer wish to opt out, please send us an email to support@cpcosmeticboxes.com.

CONTACT INFORMATION AND SHIPPING ADDRESS CHANGES
YOU ARE RESPONSIBLE FOR UPDATING AND ADVISING CP COSMETIC BOXES OF ANY CHANGE OF NAME, E‐MAIL, PHONE NUMBER, AND SHIPPING ADDRESS THAT ARE DIFFERENT FROM THE INVOICE AND/OR YOUR ORDER. CP COSMETIC BOXES SHALL HAVE NO LIABILITY FOR ANY, ERRORS, LOSSES OR DAMAGES OF ANY KIND OR NATURE, RESULTING FROM YOUR FAILURE TO UPDATE YOUR ACCOUNT AND SHIPPING INFORMATION. CHANGES OF CONTACT INFORMATION AND SHIPPING ADDRESS DURING THE PRODUCTION PROCESS MAY BE SUBJECT TO EXTRA CHARGES.

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